International Association of Outsourcing Professionals (IAOP) is the global, standard-setting leading professional association and advocate for outsourcing professionals.
As an exclusive corporate and professional development partner of IAOP in Malaysia, Global Talent Academy offers a range of Certified Outsourcing Specialist TM (COS) certifications to meet the training needs of shared service centres and advisory communities.
The certifications offered are aligned with specific jobs areas of responsibility and serve to consistently validate workers specific knowledge, skills and experience in the delivery of outsourcing services. The program can be undertaken by fresh graduates, supervisors and managers in the outsourcing industry.
The Certifications we offer are: -